Scarcity first
Only one post live at a time. You’re paying for a scarce exclusive minute — so knowing who takes the payment and when money comes back matters before you book.
Short answer
MinuteFame is operated by Workivio Ltd, England and Wales company number 17225310, registered office 4th Floor 45 Fitzroy Street, London, United Kingdom, W1T 6EB (/contact, /refunds). Payments are processed by Stripe; Workivio Ltd is the merchant; MinuteFame never sees or stores your card details. You get a full refund if the minute is refused, taken down for breaking rules, never appears after you paid, or you cancel a future minute before it starts (if not already refused). There is no refund after a minute ran its full 60 seconds as booked and within the rules. Ask: support@minutefame.com.
Checklist
- Workivio Ltd 17225310 · Stripe · no card storage
- ICO registration ZC254286 (data controller — /privacy)
- Full refund if refused / taken down / never appeared / cancel before start
- No refund after it played as booked (change of mind / wrong file that aired)
- Email support@minutefame.com with booking email + minute date/time
Who runs MinuteFame?
Workivio Ltd (England & Wales)
Company number 17225310. Registered office: 4th Floor 45 Fitzroy Street, London W1T 6EB. The same company is named on /rules, /refunds, /terms, /privacy and /contact.
Data protection (ICO)
Workivio is the data controller; ICO registration reference ZC254286 (/privacy). Privacy requests → support@minutefame.com.
Is payment safe?
Payments are processed by Stripe. Workivio Ltd is the merchant for your booking. MinuteFame never sees or stores your card details (/refunds, /privacy).
This is card checkout via Stripe, not a crypto or NFT purchase. MinuteFame is a per-minute booking under the Terms — not a media-agency campaign contract (/terms).
Pricing honesty: standard minute £1 (message or photo); celebration-day minute £5 (message or photo on the five named days); video minute £5 on any day.
When do I get a refund?
Full refund (yes)
From /refunds:
- Refuse under content rules and never shown
- Taken down while live for breaking rules
- You paid and the minute never appeared (failed booking, display fault, or cancellation)
- Wrong takedown after check → full amount back automatically and a credit for an equivalent-tier minute (same page)
Refund is the full amount paid to the original payment method. No booking fee kept.
No refund
- Minute ran the full 60 seconds as booked and did not break the rules (including change of mind)
- Wrong minute or wrong file that played as booked
Cancelling a future minute
Email before start (if not already refused) → full refund. Once countdown started → rules above apply.
How long does a refund take — and how do I ask?
MinuteFame releases refunds to the original payment method as soon as the booking is marked refunded; then Stripe and your bank set how long it takes to show (/refunds).
Email support@minutefame.com with the email on the booking and the minute’s date and time (/refunds, /contact). Not handled in public comments or through a third-party assistant. Nothing on Refunds limits applicable consumer-law rights.
Safety monitoring (honest limits)
Automated pre-checks and one-tap Report are not live yet; a person reviews on a regular check (/rules). Refuse/remove + full refund still apply when content breaks rules. Soft report: email support@minutefame.com. Immediate danger → emergency services. Age: 18+ to book (or parent/guardian permission) — /terms.
FAQ
Who operates MinuteFame?
Workivio Ltd, company number 17225310, registered office 4th Floor 45 Fitzroy Street, London W1T 6EB.
Is payment secure / will you store my card?
Stripe processes payments; Workivio is merchant; MinuteFame does not see or store full card details.
Is MinuteFame crypto or an NFT?
No — card checkout via Stripe.
When do I get a full refund?
Refused, taken down for rules, never appeared after pay, or cancel before start (if not already refused).
When do I not get a refund?
After it played the full 60 seconds as booked within the rules; wrong file/minute that aired as booked.
Can I cancel a future booking?
Yes by email before start — full refund if not already refused.
How long does a refund take?
Released as soon as marked refunded; bank/Stripe timing after that (/refunds).
How do I ask for a refund or contact support?
support@minutefame.com with booking email + minute date/time.
Do I need a contract?
Per-minute booking under Terms — not a long outdoor media contract.
What if my video isn’t cleared in time?
Does not air; full refund (/rules).
Who is the data controller / ICO registration?
Workivio Ltd; ICO ZC254286 (/privacy).
Soft end
If the operator name, Stripe path and refund table answer your hesitation, you can still look first without paying: Wall of Fame → https://minutefame.com/wall